Pacific Coast Society of Orthodontists Bulletin Spring 2020 - 60

Administrative

from the website. Google AdWords have targeted
pay-per-click options for search pages and social
media platforms. Bring in new patients to a
specialized launch page designed specifically for
new patients with all the information they need
to know about the practice.
AdRoll is a computer science company that will
post advertisements to all platforms and increase
an office's marketing presence. Ads can run on
Facebook and Instagram to grab the attention of
all different age groups.
Use Facebook Messenger to connect with patients. Facebook has developed bots that are able
to answer with preset responses built in that can
be personalized to the office. Facebook pages also
allow appointment schedules to be displayed and
customized directly by the office. Appointment
manager is an additional feature on Facebook
that allows patients to directly schedule an
appointment based on the preferences preset by
the office. Chat bots that are not from Facebook
Messenger are also available that can chat directly with patients from the posted ads.

60	

Virtual Consults
Virtual consultations are possible, and offices are
starting to adopt this modality of getting patients
into their offices. Existing competitors offer this
service specifically because patients do not want
to come in to the office. There are applications
that can be used that work with this idea of having
consultations over video chat and patients sending
photographs themselves for an evaluation.
Leach closes strongly after a detailed presentation on how technology can advance the dental
profession and success of practices, by encouraging everyone to start using technology to their
advantage. Several companies offer resourceful
tools, and every practice should incorporate a
social media presence as a large part of their marketing strategy because it is important to keep
adapting to the ever-developing digital native
patient population.
Note: To accurately summarize this presentation,
some of the brands mentioned by the speaker were
included. Please be aware that the PCSO Bulletin
does not endorse nor promote any brands.

PCSO Bulletin    Spring 2020



Pacific Coast Society of Orthodontists Bulletin Spring 2020

Table of Contents for the Digital Edition of Pacific Coast Society of Orthodontists Bulletin Spring 2020

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