Professional Take Note Perspectives Development Calendar FEbruAry 2014 Sun. Mon. MArCH 2014 TuE. WEd. THu. Fri. SAT. Sun. Mon. TuE. WEd. THu. Fri. SAT. 1 1 2 3 Phoenix Cluster 4 5 6 7 8 2 3 4 5 6 7 8 9 10 11 12 13 14 15 9 10 11 12 13 14 15 16 17 18 19 20 21 22 21 22 28 29 23 24 25 26 27 28 16 17 18 19 23/ Congress on Healthcare Leadership 24/ 30 31 25 26 20 27 February 2014 10–13 Phoenix Cluster* 10–11 The Art of Building Relationships for Successful Teams and Partnerships 10–11 Effective Leadership for High-Reliability Healthcare 10–11 Practical Strategies for Engaging Physicians 10–11 Strategic Planning: From Formulation to Action 12–13 Advanced Topics in Hospital Financial Management 12–13 Beyond the Silver Bullet: Ensuring Patient and Employee Satisfaction 12–13 The Courage to Lead: Critical Skills for Healthcare Leaders 12–13 Smart Marketing: Maximizing Revenue Opportunities in Commercial and Reform Markets March 2014 24–27 Congress on Healthcare Leadership, Chicago* *Completion of course(s) earns ACHE Face-to-Face Education credit, which counts toward Fellow advancement and recertification. Visit the Credentialing area of ache.org for more information on advancement and recertification requirements. For more information or to register for these programs, please call ACHE’s Customer Service Center at (312) 424-9400 or visit ache.org/Education. 92 Healthcare Executive NOV/DEC 2013