Orthodontic Specialty Catalog 2017 - Cover3

Terms of Sale
THE HENRY SCHEIN PRICE POLICY :

RETURNS:

We endeavor to maintain prices for the duration of a catalog, but we reserve the
right to make price adjustments in response to manufacturers' price increases or
extraordinary circumstances. Prices are subject to change without notice.
Henry Schein, Inc. ("Henry Schein") and customer agree that the terms and conditions hereinafter set forth shall
govern the relationship between Henry Schein and the customer to the extent that the parties do not have a written
agreement in effect that conflicts with such terms and conditions. Customer acknowledges and accepts all such terms
and conditions by placing an order for goods with Henry Schein, and upon Henry Schein's delivery of the order to
the customer.

Choose Your Payment Method
2% Cash Back or Maximum Rewards on all purchases with the
Henry Schein Credit Card. To apply now, call: 1.866.398.9296 or online
www.henryschein.com/creditcard
Reduce the cost and administration of paying Henry Schein-
Pay electronically (ACH Debit) or set up AutoPay. Please call Customer Service
for details.
For your convenience, we provide several payment alternatives. Orders billed to your account may be
paid by ACH Debit, Check by Phone, or Check. If you prefer, you may use your Henry Schein Credit
Card, American Express, Visa, MasterCard or Discover Card when placing your order. All sales are
subject to our normal terms and conditions.
Check payments must be mailed to:
Henry Schein, Inc. * Dept. CH 10241 * Palatine, IL 60055-0241

All sales are subject to credit approval. Invoices are payable within agreed terms of sale.
Open Accounts Receivable:
All unpaid accounts receivable past due are subject to a 1.5% finance charge.

DELIVERY TERMS:

Unless otherwise agreed, freight terms are FOB Shipper's Dock ("Ex Works" outside North America).
Except as noted below, title passes at the time the shipment is loaded at the shipper's dock.
California:
For all shipments of goods to customers located within California, title will pass upon receipt of goods
by California customers.
Continental U.S.:
All orders will be subject to a handling charge. This charge includes freight, except for additional
carrier charges related to special delivery services and hazardous material shipments.
Special orders are subject to additional freight charges.
Alaska, Hawaii & Pacific Protectorates:
Standard shipping methods provide direct, reduced cost, expedited air delivery service to all accounts in
Alaska and Hawaii. Customers in the Pacific Protectorates are offered direct surface transport, or postal
services for reliable delivery. No additional surcharges apply, except when special services are requested.
Low-level hazardous items (dangerous goods in accepted quantities and Consumer Commodity ID 8000)
are now available via UPS 2nd-day air.
Guam, Puerto Rico, U.S. Trust Territories & Virgin Islands:
* All orders will be subject to a handling charge. This charge includes freight through the
United States Postal Service (USPS).* Special delivery orders and hazardous material shipments
can be shipped via United Parcel Service (UPS) for an additional charge. No minimum order
amount or weight applies. Speak to your International Representative for details.
Outside U.S. (50 States):
If your order is being shipped outside the U.S. (50 states), please refer to the International
Terms & Conditions at henryschein.com. Unless otherwise agreed, freight terms are FOB
Shipper's Dock ("Ex Works" outside North America). Title passes at the time the shipment is loaded
at the shipper's dock. Customer is responsible for compliance with any applicable import requirements.

RX PRODUCTS & CONTROLLED SUBSTANCES:

Regulations require us to limit the sale of Rx and controlled substances only to registered, licensed healthcare
professionals. If you are a new customer or have recently moved, please furnish us with a copy of your updated
state DEA registration. For controlled substances, furnish a copy of your DEA registration verifying your shipping
address. Please note that all orders for controlled substances are subject to a due diligence review process.
Schedule II controlled substances can be ordered electronically or by mail. For information on our Controlled
Substance Ordering System please visit www.henryschein.com/e222; if you prefer to continue using Federal 222
Forms to order Schedule II controlled substances, please mail the form to:
Henry Schein, Inc. * Suite 300, 5315 West 74th Street * Indianapolis, IN 46268

WE CANNOT ACCEPT ANY RETURNS WITHOUT PRIOR AUTHORIZATION.
To arrange for a return, simply call our Customer Service department or contact your Sales Consultant.
The following conditions must be complied with:
* All returns must be accompanied by a copy of your invoice and a reason for the return * Merchandise
must be returned in its original container, unmarked, and properly packaged * Returned products must
have been purchased within the previous thirty (30) days. Any returns past thirty (30) days are subject to a
restocking fee * Shortages or errors in shipments must be reported within seven (7) days of invoice date
to issue credit (if applicable) * Shipping charges will apply on all returns
Exceptions:
The following special, customized, or government-regulated items are not returnable:
* Opened handpieces, small equipment, and custom-ordered equipment * Special order items (products that
we do not ordinarily stock) * Personalized and imprinted items * Opened computer hardware and
software * Controlled substances * Hazardous materials * Expired products * Items that cannot be
returned to the manufacturer * Any item marked non-returnable
Prescription Drug Returns:
Please note that, in order to comply with Federal and State Pedigree requirements,Henry Schein's policy
on the return of Rx Drugs is as follows:
Rx Drugs which Henry Schein has purchased from wholesalers are not returnable. These items will be
identified in your invoice with the code WH. Rx Drugs which are purchased by Henry Schein directly from
the manufacturer may be returned providing that the following key elements are met:
1) Only returns due to error in order or delivery will be allowed.
2) Returns of Rx Drugs will only be accepted if Henry Schein is notified within 14 calendar
days of receipt of the shipment and valid return authorization is issued by Henry Schein.
3) The Prescription Drug Marketing Act requires any customer returning Rx Drugs to complete and return a
Prescription Drug Return Authorization form. Federal law requires that the healthcare entity returning Rx
Drugs document that the product was kept under proper storage and handling conditions while in their
possession and during the return of the product. To get a copy of the form and proper return authorization,
please contact Customer Service.
4) In addition, Pedigree regulations require that the healthcare entity returning Rx Drugs
certifies that the product being returned is the same exact product purchased from HSI.
5) Henry Schein will not issue credit for any returned Rx Drugs which have been tampered
with, are out of date or where the labeling has been altered in any way.

INSTITUTIONAL, GOVERNMENT & CORPORATE ACCOUNTS:

Terms of Sale follow the same guidelines unless denoted differently in a contract. When applicable, freight is
calculated by the weight. There is no minimum order; however, there is a nominal handling charge on orders
under $125. Some offers and promotions outlined in this catalog may not apply. Requests for bids and proposals
may be sent to:
Henry Schein, Inc. * Bid Department-E255 * 135 Duryea Rd. * Melville, NY 11747

INTERNATIONAL ORDERS:

We proudly serve healthcare professionals, governments, and dealers throughout the world. To place orders
or for inquiries on export terms and conditions please contact the International Department (USA) by phone
1-631-843-5325, fax: 1-631-843-5676, or send us an e-mail at: export@henryschein.com.
If you will be visiting the Miami area, please stop by and see our full-service facility at:
1912 NW 84th Ave., Doral, FL 33126.
Returns: A return authorization number must be received prior to returning any merchandise.
Returned products must have been purchased within the previous thirty (30) days.

WARRANTIES:

Henry Schein will pass through to the customer, at the time of sale, any transferable product warranties,
indemnities and remedies provided to Henry Schein by the applicable manufacturer. EXCEPT AS OTHERWISE
PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, HENRY SCHEIN PROVIDES NO WARRANTIES
OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND THE CUSTOMER
SHALL LOOK TO THE MANUFACTURER OF THE PRODUCT FOR ANY WARRANTY THEREON.

LIMITATION OF LIABILITY:

The customer agrees to look solely to the manufacturer of the product for any claim arising due to loss,
injury, damage or death related to the use or sale of products. HENRY SCHEIN SHALL NOT BE LIABLE FOR
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT
LIMITED TO, LOST PROFITS AND LOSS OF GOODWILL, ARISING FROM OR RELATING TO ANY BREACH
TO THIS AGREEMENT (OR ANY DUTY OF COMMON LAW, AND WHETHER OR NOT OCCASIONED BY THE
NEGLIGENCE OF HENRY SCHEIN OR ITS AFFILIATES), REGARDLESS OF ANY NOTICE OF THE
POSSIBILITY OF SUCH DAMAGES.

REGULATORY REQUIREMENTS:

Local regulatory requirements may apply to use or installation of certain products. Be sure to understand and
comply with any such requirements prior to purchase, use, or installation of products.

The prices stated in the invoice or statement may reflect a discount or be subject to a rebate. You must fully and accurately report this stated discount price, or if applicable, any net pricing, after giving effect to any rebates, to
Medicare, Medicaid, Tricare and any other federal or State program upon request by any such program. Accordingly, you should retain these records. It is your responsibility to review any agreements or other documents applicable
to these prices to determine if they are subject to a rebate. The federal government imposes certain restrictions on, and requires public reporting of, transfers of value to a practitioner. Participating in a promotional discount program
(e.g. points, discount redemptions or other special awards, except for Henry Schein goods and services) is only permissible if your practice is neither enrolled in nor bills any federal health care program (e.g., Medicare, Medicaid,
Tricare or Children's health Insurance Program) for dental, oral surgery or pharmaceutical services. By participation in such discount program, you agree that, to your knowledge, neither your practice nor your patients are enrolled
in or reimbursed by federal programs for such services.

Telephone Hotlines: We're here, ready to help you
To Fax An Order:
Customer Service:
To Place An Order:
1-800-372-4346 8am-8:30pm, et
1-800-732-7023 24 Hours
1-800-472-4346 8am-8:30pm, et
Equipment Sales & Service
e-Commerce Technical Support
Dental Schools
Financial Services

1-800-645-6594
1-800-711-6032
1-800-851-0400
1-800-443-2756

8am-8pm, et
8am-8pm, et
8am-5pm, et

Institutional/Federal
Product Technical Support
Premium Point Information
ProRepair

1-800-851-0400 8am-8pm, et
1-800-372-4346 8am-8:30pm, et
1-800-472-4346 8am-8:30pm, et
1-800-367-3674 8am-7pm, et

Orthodontic Specialty Catalog 2017

Table of Contents for the Digital Edition of Orthodontic Specialty Catalog 2017