Healthcare Executive - September/October 2013 - 73

healthcare executives that it’s to the
benefit of everyone involved if they
give up some of their power. The
key is moving from a singular control environment to a matrix environment, or becoming partners
instead of silos defending their own
turf, according to Van Gorder.
Leaver says the healthcare executives
running Unitypoint regions were
accustomed to a lot of autonomy, and
it required persistence and time to
transform to a decentralized environment. “Do not underestimate the cultural shift and the recognition
required by our leaders to say, ‘You
know what? This is the right thing to
do. I’m going to give up control; I’m
going to give up some of the power

that I have. But this is the right thing
for us to do to serve our communities
and serve our state.’”

level and probably at the local level,
but every time we stumbled we
learned, and we got better.”

This effort may also include CEOs
looking at themselves, too, and
becoming OK with handing over
some of their authority. “I think the
toughest job right now is to be a hospital chief executive because in the
past, you were the king of the empire,
maybe with medical staff assisting,
but it was your empire, and you got
to make all the decisions,” says Van
Gorder. “Learning how to operate in
a matrix environment versus a control
environment is a whole new skillset,
and we’ve all had to learn that
together. I think sometimes we’ve
stumbled along the way at the system

Give Physicians a Voice
Van Gorder joined Scripps in 1999 as
COO. Shortly after he joined the
organization, Scripps physicians
ousted their CEO and the board
selected Van Gorder, who had been
acting as a diplomat between administration and physicians, to replace him.
Scripps physicians were frustrated
with top-down mandates. To give
physicians more of a voice in the
health system, in 2000 Van Gorder
established the physician Leadership
Cabinet, comprised of elected physician leaders. He quickly discovered

Attend the 2014 Congress
on heAlthCAre leAdership
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leadership event that brings:
•	 Education	on	current	and	emerging	issues
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•	 Opportunities	to	connect	with	your	peers
•	 Career-enhancement	workshops
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Mark Your Calendars Now—Registration and lodging
open November 13, 2013.

ache.org/Congress

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to sign up for
email alerts when Congress registration opens.
Congress_SO13_half.indd 1

7/29/13 4:19 PM

Healthcare Executive
SEpT/OCT 2013

73



Healthcare Executive - September/October 2013

Table of Contents for the Digital Edition of Healthcare Executive - September/October 2013

Healthcare Executive - September/October 2013
Contents
ACHE Online
Take Note
Perspectives
Health Information Exchange: Achieving Coordinated Care
Protecting Patient Medical Data: The C-Suite’s Role
Global Lessons for U.S. Healthcare Leaders
Professional Pointers
Healthcare Management Ethics
Satisfying Your Customers
Community Health Innovations
Public Policy Update
Careers
Governance Insights
Improving Patient Care
On Physician Relations
Executive News
CEO Survey
On the Move
Member Accolades
Board Highlights
Chapter News
Professional Development Calendar
Policy Statements
Healthcare Executive - September/October 2013 - Healthcare Executive - September/October 2013
Healthcare Executive - September/October 2013 - Cover2
Healthcare Executive - September/October 2013 - Contents
Healthcare Executive - September/October 2013 - 2
Healthcare Executive - September/October 2013 - 3
Healthcare Executive - September/October 2013 - ACHE Online
Healthcare Executive - September/October 2013 - 5
Healthcare Executive - September/October 2013 - Take Note
Healthcare Executive - September/October 2013 - 7
Healthcare Executive - September/October 2013 - Perspectives
Healthcare Executive - September/October 2013 - 9
Healthcare Executive - September/October 2013 - Health Information Exchange: Achieving Coordinated Care
Healthcare Executive - September/October 2013 - 11
Healthcare Executive - September/October 2013 - 12
Healthcare Executive - September/October 2013 - 13
Healthcare Executive - September/October 2013 - 14
Healthcare Executive - September/October 2013 - 15
Healthcare Executive - September/October 2013 - 16
Healthcare Executive - September/October 2013 - 17
Healthcare Executive - September/October 2013 - 18
Healthcare Executive - September/October 2013 - 19
Healthcare Executive - September/October 2013 - Protecting Patient Medical Data: The C-Suite’s Role
Healthcare Executive - September/October 2013 - 21
Healthcare Executive - September/October 2013 - 22
Healthcare Executive - September/October 2013 - 23
Healthcare Executive - September/October 2013 - 24
Healthcare Executive - September/October 2013 - 25
Healthcare Executive - September/October 2013 - 26
Healthcare Executive - September/October 2013 - 27
Healthcare Executive - September/October 2013 - 28
Healthcare Executive - September/October 2013 - 29
Healthcare Executive - September/October 2013 - 30
Healthcare Executive - September/October 2013 - 31
Healthcare Executive - September/October 2013 - Global Lessons for U.S. Healthcare Leaders
Healthcare Executive - September/October 2013 - 33
Healthcare Executive - September/October 2013 - 34
Healthcare Executive - September/October 2013 - 35
Healthcare Executive - September/October 2013 - 36
Healthcare Executive - September/October 2013 - 37
Healthcare Executive - September/October 2013 - 38
Healthcare Executive - September/October 2013 - 39
Healthcare Executive - September/October 2013 - 40
Healthcare Executive - September/October 2013 - 41
Healthcare Executive - September/October 2013 - Professional Pointers
Healthcare Executive - September/October 2013 - 43
Healthcare Executive - September/October 2013 - 44
Healthcare Executive - September/October 2013 - 45
Healthcare Executive - September/October 2013 - 46
Healthcare Executive - September/October 2013 - 47
Healthcare Executive - September/October 2013 - Healthcare Management Ethics
Healthcare Executive - September/October 2013 - 49
Healthcare Executive - September/October 2013 - Satisfying Your Customers
Healthcare Executive - September/October 2013 - 51
Healthcare Executive - September/October 2013 - 52
Healthcare Executive - September/October 2013 - 53
Healthcare Executive - September/October 2013 - Community Health Innovations
Healthcare Executive - September/October 2013 - 55
Healthcare Executive - September/October 2013 - 56
Healthcare Executive - September/October 2013 - 57
Healthcare Executive - September/October 2013 - Public Policy Update
Healthcare Executive - September/October 2013 - 59
Healthcare Executive - September/October 2013 - 60
Healthcare Executive - September/October 2013 - 61
Healthcare Executive - September/October 2013 - Careers
Healthcare Executive - September/October 2013 - 63
Healthcare Executive - September/October 2013 - Governance Insights
Healthcare Executive - September/October 2013 - 65
Healthcare Executive - September/October 2013 - 66
Healthcare Executive - September/October 2013 - 67
Healthcare Executive - September/October 2013 - Improving Patient Care
Healthcare Executive - September/October 2013 - 69
Healthcare Executive - September/October 2013 - 70
Healthcare Executive - September/October 2013 - 71
Healthcare Executive - September/October 2013 - On Physician Relations
Healthcare Executive - September/October 2013 - 73
Healthcare Executive - September/October 2013 - 74
Healthcare Executive - September/October 2013 - 75
Healthcare Executive - September/October 2013 - Executive News
Healthcare Executive - September/October 2013 - 77
Healthcare Executive - September/October 2013 - 78
Healthcare Executive - September/October 2013 - 79
Healthcare Executive - September/October 2013 - CEO Survey
Healthcare Executive - September/October 2013 - 81
Healthcare Executive - September/October 2013 - On the Move
Healthcare Executive - September/October 2013 - 83
Healthcare Executive - September/October 2013 - Member Accolades
Healthcare Executive - September/October 2013 - 85
Healthcare Executive - September/October 2013 - Board Highlights
Healthcare Executive - September/October 2013 - 87
Healthcare Executive - September/October 2013 - Chapter News
Healthcare Executive - September/October 2013 - 89
Healthcare Executive - September/October 2013 - Professional Development Calendar
Healthcare Executive - September/October 2013 - 91
Healthcare Executive - September/October 2013 - Policy Statements
Healthcare Executive - September/October 2013 - 93
Healthcare Executive - September/October 2013 - 94
Healthcare Executive - September/October 2013 - 95
Healthcare Executive - September/October 2013 - 96
Healthcare Executive - September/October 2013 - Cover3
Healthcare Executive - September/October 2013 - Cover4
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