Board Certification in Healthcare Management (cont.) For a voluntary credentialing program to be a viable indicator of an individual’s competency, the program must be designed using rigorous standards and periodically refined so that it remains a fair and predictable indicator of professional competence in the changing marketplace. To this end, the credentialing body should adhere to the following steps as it relates to the development and refinement of its testing mechanism(s): Voluntary credentialing programs also should require individuals to periodically recertify—documenting their continuing education and other activities that are indicators of continued competency and their commitment to the profession. Finally, each year credentialed individuals should attest to uphold their professional code of ethics. Approved by the Board of Governors of the American College of Healthcare Executives on November 12, 2012. • Conduct periodic job analyses within the field to ensure the testing mechanism is reflective of the frequency and importance of job-related tasks performed by healthcare executives; • Provide for periodic review of the testing mechanism by a professional testing service or a psychometric consultant; • Establish a passing point for the test that is reflective of professional competence, reasonable and accepted in the psychometric community; • Administer each test according to established, consistent procedures; • Follow prescribed security procedures that protect the integrity of the testing materials and the administration of the test; and • Ensure testing procedures are ADA compliant, including those conducted by computerized vendors. Healthcare Executive SEPT/OCT 2013 95