JobsAndCareersWithSarahWillingham2016 - 173

FOCUS :

RETAIL

RETAIL SURROUNDS US IN ALL OUR
LIVES - AND IT'S AN INDUSTRY
THAT'S CHANGING AS FAST AS OUR
SHOPPING HABITS. WHY NOT JOIN
THE UK'S BIGGEST EMPLOYER?

A

round 2.9 million
people work in
retail, making it
the nation's biggest
employer. While
you might think it's
all about customerfacing sales assistant roles, you'd be
wrong. Although staff who work in
sales on the shopfloor play a huge
part in the success of a store,
there are a multitude of other roles.
From ordering stock to transporting
goods, forecasting trends to sourcing
new suppliers, the world of retail is
made up of many different parts all crucial to its success.

Starting out
You won't need any formal retail
qualifications if you decide to start
out as a store assistant, but there are
apprenticeships available for more senior
retail roles which mean you can gain
qualifications as you earn (see
apprenticeships.org.uk). Another route in
is by doing a diploma or degree, then
joining as a management trainee.
The majority of large retailers take
on graduates every year through their
in-house management training schemes.
If you're interested in retail as a career,
your best bet is a business management
or marketing degree.
'It is still possible to join a retailer
after school, college or university and
to develop a very successful career
as retailers promote on merit,' says
Richard Cuthbertson, research director

at the Oxford Institute of Retail
Management at the University of Oxford.
'Obtaining higher academic qualifications
should help you along the way, and may
make your path quicker or easier.'
Want to know more? Here are nine
very different roles in retail to whet
your appetite...

Sales advisor
Most people get their start in
retail by working as a sales
advisor. The main part of the job is
serving customers and making sure they
can find what they're looking for. You'll
also have to advise consumers about
products, take payments and organise
stock. You'll need good communication
skills, politeness and stamina as you may
be on your feet for most of your shift.

Store manager
Your aim as a store manager
would be to run a store as
efficiently and profitably as you can.
You're also responsible for inspiring your
team to give the best possible customer
service, and make sure sales targets are
met, budgets are stuck to and customers
are generally happy. Training and
development, data analysis of sales,
organising promotions and interpreting
trends also come under the remit of a
store manager.
To be able to do this role you'll need
previous experience of supervising
a team of sales advisors.

J O B S & C A R E E R S /// 1 7 3



JobsAndCareersWithSarahWillingham2016

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https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareerswinter2023-24
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareerswinter2022-23
https://europe.nxtbook.com/emp/JobsAndCareers/jobs-and-careers-summer-2022
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareerssummer2022
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareers_winter2021-22
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersspring2020
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersautum2019
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersspring2019
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersAutumn2018
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersSpring2017
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersWithJamesCaanAutumn2016
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersWithSarahWillingham2016
http://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersAutunm2015
http://europe.nxtbook.com/emp/JobsAndCareers/JobsandCareers2015
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs_and_Careers_2014
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Hilary-Devey-2013
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Hilary-Devey-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-of-England-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Yorkshire-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-West-Midlands-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Wales-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-London-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-North-London-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-West
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-East-1
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-East-2
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-North-West-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-Midlands-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Wales-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-JamesCaan-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Yorkshire-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-of-England-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-London-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-London-North-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-West-Midlands-2011
https://www.nxtbookmedia.com