Jobs and Careers Autumn 2017 - 258

PROMOTION

BEING THE BEST
Join the team at a stylish
and successful boutique
hotel group and be
rewarded for your ideas,
personality and hard work

F

irmdale Hotels is looking for
individuals to help it continue to
grow and be the best at what it
does - offering world-class, personal
service in its restaurants, bars and
hotels in London and New York.
Firmdale wants to attract individuals
who are inspired by working in a dynamic,
visually exciting and design-orientated
environment, and values the hard work,
contribution and opinions each team
member makes. Firmdale embraces each
team member's qualities and encourages
individuality - it starts with the person,
not their CV. The company offers a warm
environment, treating both employees and
guests with respect and inclusivity.
Firmdale inspires its teams to love what
they do and live its core values: attention to
detail, resilience, passion, enthusiasm and
the importance of relationships with one
another and with guests.

Happy team = happy guests
Firmdale's commitment to its people is
to deliver a great place to work, where
excellent perks and benefits are offered,
success is recognised and rewarded, long
service is celebrated and everyone is
involved in staff events including afternoon
teas, appreciation weeks and the Firmdale
Employee Engagement Week and awards.
Innovative, proactive thinking is at the
heart of how Firmdale operates. The
company believes every team member's
opinion matters. It also encourages
employees to share their suggestions in
order to improve the guest experience.
Learning programmes on offer include
a graduate management programme,
apprenticeships, and supervisor and
management development programmes,
certified by the Institute of Leadership &
Management to help individuals develop
into successful department leaders.
Here are the thoughts of just two of
the people who help make Firmdale
Hotels what it is...

J&C Firmdale Hotels IBC disp Advo jw.indd 258

AND RAS BAS K Y
ASSISTANT RESTAURANT
MANAGER, HAM YARD HOTEL

C HARL OTTE
C R AMP TONS MITH

RECEPTION MANAGER,
DORSET SQUARE HOTEL
"I started my Firmdale career
on their two-year graduate
management programme after
studying hospitality and business
management at university. Each
day I was challenged with all
sorts of amazing opportunities
and my knowledge about the
industry grew immensely.
"I learned more than I'd ever
hoped from rotating through
the different departments, and
after completing my supervisory
placement I was immediately
promoted to reception manager
at Dorset Square Hotel."

"I started my Firmdale career
as a room service waiter; in
the past �ive years, I've had the
opportunity to work in three
departments in two of the
Firmdale hotels.
"After several promotions, I was
determined to become part of the
Ham Yard opening team, where
I experienced this amazing hotel
come to life. I love the fast-paced
environment and the unexpected
challenges that contribute to our
guests' experience. Working in
the restaurant has taught me to
focus on the bigger picture and
that our success lies in our team."

FOR MORE INFORMATION

Email recruitment@firmdale.com
Visit firmdalehotels.com

16/11/2017 15:06


http://www.firmdalehotels.com

Table of Contents for the Digital Edition of Jobs and Careers Autumn 2017

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