Jobs and Careers Autumn 2017 - 85

FOCUS ON

HOSPITALIT Y

Words: Catherine Francis. Photography: Shutterstock. Source: PricewaterhouseCoopers

T

here are more than
46,000 hotels
in the UK, from
small bed and
breakfasts to
boutique hotels
to grand fivestar establishments - and all those
businesses need staff. In fact, the
hospitality industry as a whole is
the UK's fourth largest employer,
providing jobs for nearly 4.5 million
people - around 10% of the workforce1.
With Brexit on the horizon, the
industry is facing uncertainty, with
the possibility that tourism and
business travel may be adversely hit.
On the other hand, a weak pound
makes the UK a cheaper holiday
destination. And if fewer EU workers
remain in the UK after Brexit, there
may be an increase in job vacancies.
The hotel industry offers a huge
variety of roles, from entry-level
jobs such as laundry assistant and
porter, to senior management roles.
Many people start at the bottom
and work their way up, but there
are also opportunities for training
and gaining qualifications. These
range from short diploma courses
to three-year degrees in hospitality
management. These will equip you in
the practical and business knowledge
required to launch a successful
career. Apprenticeships and graduate
trainee schemes are also available.
You'll have very different
experiences depending on the size of
the hotel employing you. In a large
establishment, roles will be more
specific, but you may also have greater
opportunities to progress and train.
In a small hotel, you'll probably have
to be more flexible and willing to help
out in different departments, which
will allow you to develop a broader
skill set and try out different roles.
There are many casual, seasonal
and part-time jobs available, which
may fit well around studying or family
commitments. So, if you're interested

A concierge needs to be confident,
adaptable, efficient and patient
in working in the hospitality industry,
here are a few of the roles available.

Concierge
The concierge is the first point of
contact for hotel guests, with the
task of ensuring they get the best
possible service. Duties include
greeting guests, booking taxis, making
dinner reservations, delivering
messages and recommending local
attractions and services. You may
also manage door staff and porters.
What skills do I need? Any
qualifications or experience you have
in hospitality or hotel management
will stand you in good stead, but
it's much more important to have a

professional, outgoing personality
and be able to build a rapport with
guests. You'll need to be confident,
adaptable, efficient, patient and
reliable, and have good knowledge
of the local area. Foreign languages
skills are also an advantage.
Apprenticeships are available.
How can I progress? You can
work your way up to head concierge
or senior management positions.
How much can I earn? Salaries
start at £14,000, rising to £20,000
with experience. Shifts are common.

Front-of-house manager
This is the person responsible for
supervising all staff who deal directly

J O B S & C A R E E R S /// 8 5

84 J&C JC17 Working in a hotel jw2.indd 85

17/11/2017 20:01



Jobs and Careers Autumn 2017

Table of Contents for the Digital Edition of Jobs and Careers Autumn 2017

Jobs and Careers Autumn 2017 - 1
Jobs and Careers Autumn 2017 - 2
Jobs and Careers Autumn 2017 - 3
Jobs and Careers Autumn 2017 - 4
Jobs and Careers Autumn 2017 - 5
Jobs and Careers Autumn 2017 - 6
Jobs and Careers Autumn 2017 - 7
Jobs and Careers Autumn 2017 - 8
Jobs and Careers Autumn 2017 - 9
Jobs and Careers Autumn 2017 - 10
Jobs and Careers Autumn 2017 - 11
Jobs and Careers Autumn 2017 - 12
Jobs and Careers Autumn 2017 - 13
Jobs and Careers Autumn 2017 - 14
Jobs and Careers Autumn 2017 - 15
Jobs and Careers Autumn 2017 - 16
Jobs and Careers Autumn 2017 - 17
Jobs and Careers Autumn 2017 - 18
Jobs and Careers Autumn 2017 - 19
Jobs and Careers Autumn 2017 - 20
Jobs and Careers Autumn 2017 - 21
Jobs and Careers Autumn 2017 - 22
Jobs and Careers Autumn 2017 - 23
Jobs and Careers Autumn 2017 - 24
Jobs and Careers Autumn 2017 - 25
Jobs and Careers Autumn 2017 - 26
Jobs and Careers Autumn 2017 - 27
Jobs and Careers Autumn 2017 - 28
Jobs and Careers Autumn 2017 - 29
Jobs and Careers Autumn 2017 - 30
Jobs and Careers Autumn 2017 - 31
Jobs and Careers Autumn 2017 - 32
Jobs and Careers Autumn 2017 - 33
Jobs and Careers Autumn 2017 - 34
Jobs and Careers Autumn 2017 - 35
Jobs and Careers Autumn 2017 - 36
Jobs and Careers Autumn 2017 - 37
Jobs and Careers Autumn 2017 - 38
Jobs and Careers Autumn 2017 - 39
Jobs and Careers Autumn 2017 - 40
Jobs and Careers Autumn 2017 - 41
Jobs and Careers Autumn 2017 - 42
Jobs and Careers Autumn 2017 - 43
Jobs and Careers Autumn 2017 - 44
Jobs and Careers Autumn 2017 - 45
Jobs and Careers Autumn 2017 - 46
Jobs and Careers Autumn 2017 - 47
Jobs and Careers Autumn 2017 - 48
Jobs and Careers Autumn 2017 - 49
Jobs and Careers Autumn 2017 - 50
Jobs and Careers Autumn 2017 - 51
Jobs and Careers Autumn 2017 - 52
Jobs and Careers Autumn 2017 - 53
Jobs and Careers Autumn 2017 - 54
Jobs and Careers Autumn 2017 - 55
Jobs and Careers Autumn 2017 - 56
Jobs and Careers Autumn 2017 - 57
Jobs and Careers Autumn 2017 - 58
Jobs and Careers Autumn 2017 - 59
Jobs and Careers Autumn 2017 - 60
Jobs and Careers Autumn 2017 - 61
Jobs and Careers Autumn 2017 - 62
Jobs and Careers Autumn 2017 - 63
Jobs and Careers Autumn 2017 - 64
Jobs and Careers Autumn 2017 - 65
Jobs and Careers Autumn 2017 - 66
Jobs and Careers Autumn 2017 - 67
Jobs and Careers Autumn 2017 - 68
Jobs and Careers Autumn 2017 - 69
Jobs and Careers Autumn 2017 - 70
Jobs and Careers Autumn 2017 - 71
Jobs and Careers Autumn 2017 - 72
Jobs and Careers Autumn 2017 - 73
Jobs and Careers Autumn 2017 - 74
Jobs and Careers Autumn 2017 - 75
Jobs and Careers Autumn 2017 - 76
Jobs and Careers Autumn 2017 - 77
Jobs and Careers Autumn 2017 - 78
Jobs and Careers Autumn 2017 - 79
Jobs and Careers Autumn 2017 - 80
Jobs and Careers Autumn 2017 - 81
Jobs and Careers Autumn 2017 - 82
Jobs and Careers Autumn 2017 - 83
Jobs and Careers Autumn 2017 - 84
Jobs and Careers Autumn 2017 - 85
Jobs and Careers Autumn 2017 - 86
Jobs and Careers Autumn 2017 - 87
Jobs and Careers Autumn 2017 - 88
Jobs and Careers Autumn 2017 - 89
Jobs and Careers Autumn 2017 - 90
Jobs and Careers Autumn 2017 - 91
Jobs and Careers Autumn 2017 - 92
Jobs and Careers Autumn 2017 - 93
Jobs and Careers Autumn 2017 - 94
Jobs and Careers Autumn 2017 - 95
Jobs and Careers Autumn 2017 - 96
Jobs and Careers Autumn 2017 - 97
Jobs and Careers Autumn 2017 - 98
Jobs and Careers Autumn 2017 - 99
Jobs and Careers Autumn 2017 - 100
Jobs and Careers Autumn 2017 - 101
Jobs and Careers Autumn 2017 - 102
Jobs and Careers Autumn 2017 - 103
Jobs and Careers Autumn 2017 - 104
Jobs and Careers Autumn 2017 - 105
Jobs and Careers Autumn 2017 - 106
Jobs and Careers Autumn 2017 - 107
Jobs and Careers Autumn 2017 - 108
Jobs and Careers Autumn 2017 - 109
Jobs and Careers Autumn 2017 - 110
Jobs and Careers Autumn 2017 - 111
Jobs and Careers Autumn 2017 - 112
Jobs and Careers Autumn 2017 - 113
Jobs and Careers Autumn 2017 - 114
Jobs and Careers Autumn 2017 - 115
Jobs and Careers Autumn 2017 - 116
Jobs and Careers Autumn 2017 - 117
Jobs and Careers Autumn 2017 - 118
Jobs and Careers Autumn 2017 - 119
Jobs and Careers Autumn 2017 - 120
Jobs and Careers Autumn 2017 - 121
Jobs and Careers Autumn 2017 - 122
Jobs and Careers Autumn 2017 - 123
Jobs and Careers Autumn 2017 - 124
Jobs and Careers Autumn 2017 - 125
Jobs and Careers Autumn 2017 - 126
Jobs and Careers Autumn 2017 - 127
Jobs and Careers Autumn 2017 - 128
Jobs and Careers Autumn 2017 - 129
Jobs and Careers Autumn 2017 - 130
Jobs and Careers Autumn 2017 - 131
Jobs and Careers Autumn 2017 - 132
Jobs and Careers Autumn 2017 - 133
Jobs and Careers Autumn 2017 - 134
Jobs and Careers Autumn 2017 - 135
Jobs and Careers Autumn 2017 - 136
Jobs and Careers Autumn 2017 - 137
Jobs and Careers Autumn 2017 - 138
Jobs and Careers Autumn 2017 - 139
Jobs and Careers Autumn 2017 - 140
Jobs and Careers Autumn 2017 - 141
Jobs and Careers Autumn 2017 - 142
Jobs and Careers Autumn 2017 - 143
Jobs and Careers Autumn 2017 - 144
Jobs and Careers Autumn 2017 - 145
Jobs and Careers Autumn 2017 - 146
Jobs and Careers Autumn 2017 - 147
Jobs and Careers Autumn 2017 - 148
Jobs and Careers Autumn 2017 - 149
Jobs and Careers Autumn 2017 - 150
Jobs and Careers Autumn 2017 - 151
Jobs and Careers Autumn 2017 - 152
Jobs and Careers Autumn 2017 - 153
Jobs and Careers Autumn 2017 - 154
Jobs and Careers Autumn 2017 - 155
Jobs and Careers Autumn 2017 - 156
Jobs and Careers Autumn 2017 - 157
Jobs and Careers Autumn 2017 - 158
Jobs and Careers Autumn 2017 - 159
Jobs and Careers Autumn 2017 - 160
Jobs and Careers Autumn 2017 - 161
Jobs and Careers Autumn 2017 - 162
Jobs and Careers Autumn 2017 - 163
Jobs and Careers Autumn 2017 - 164
Jobs and Careers Autumn 2017 - 165
Jobs and Careers Autumn 2017 - 166
Jobs and Careers Autumn 2017 - 167
Jobs and Careers Autumn 2017 - 168
Jobs and Careers Autumn 2017 - 169
Jobs and Careers Autumn 2017 - 170
Jobs and Careers Autumn 2017 - 171
Jobs and Careers Autumn 2017 - 172
Jobs and Careers Autumn 2017 - 173
Jobs and Careers Autumn 2017 - 174
Jobs and Careers Autumn 2017 - 175
Jobs and Careers Autumn 2017 - 176
Jobs and Careers Autumn 2017 - 177
Jobs and Careers Autumn 2017 - 178
Jobs and Careers Autumn 2017 - 179
Jobs and Careers Autumn 2017 - 180
Jobs and Careers Autumn 2017 - 181
Jobs and Careers Autumn 2017 - 182
Jobs and Careers Autumn 2017 - 183
Jobs and Careers Autumn 2017 - 184
Jobs and Careers Autumn 2017 - 185
Jobs and Careers Autumn 2017 - 186
Jobs and Careers Autumn 2017 - 187
Jobs and Careers Autumn 2017 - 188
Jobs and Careers Autumn 2017 - 189
Jobs and Careers Autumn 2017 - 190
Jobs and Careers Autumn 2017 - 191
Jobs and Careers Autumn 2017 - 192
Jobs and Careers Autumn 2017 - 193
Jobs and Careers Autumn 2017 - 194
Jobs and Careers Autumn 2017 - 195
Jobs and Careers Autumn 2017 - 196
Jobs and Careers Autumn 2017 - 197
Jobs and Careers Autumn 2017 - 198
Jobs and Careers Autumn 2017 - 199
Jobs and Careers Autumn 2017 - 200
Jobs and Careers Autumn 2017 - 201
Jobs and Careers Autumn 2017 - 202
Jobs and Careers Autumn 2017 - 203
Jobs and Careers Autumn 2017 - 204
Jobs and Careers Autumn 2017 - 205
Jobs and Careers Autumn 2017 - 206
Jobs and Careers Autumn 2017 - 207
Jobs and Careers Autumn 2017 - 208
Jobs and Careers Autumn 2017 - 209
Jobs and Careers Autumn 2017 - 210
Jobs and Careers Autumn 2017 - 211
Jobs and Careers Autumn 2017 - 212
Jobs and Careers Autumn 2017 - 213
Jobs and Careers Autumn 2017 - 214
Jobs and Careers Autumn 2017 - 215
Jobs and Careers Autumn 2017 - 216
Jobs and Careers Autumn 2017 - 217
Jobs and Careers Autumn 2017 - 218
Jobs and Careers Autumn 2017 - 219
Jobs and Careers Autumn 2017 - 220
Jobs and Careers Autumn 2017 - 221
Jobs and Careers Autumn 2017 - 222
Jobs and Careers Autumn 2017 - 223
Jobs and Careers Autumn 2017 - 224
Jobs and Careers Autumn 2017 - 225
Jobs and Careers Autumn 2017 - 226
Jobs and Careers Autumn 2017 - 227
Jobs and Careers Autumn 2017 - 228
Jobs and Careers Autumn 2017 - 229
Jobs and Careers Autumn 2017 - 230
Jobs and Careers Autumn 2017 - 231
Jobs and Careers Autumn 2017 - 232
Jobs and Careers Autumn 2017 - 233
Jobs and Careers Autumn 2017 - 234
Jobs and Careers Autumn 2017 - 235
Jobs and Careers Autumn 2017 - 236
Jobs and Careers Autumn 2017 - 237
Jobs and Careers Autumn 2017 - 238
Jobs and Careers Autumn 2017 - 239
Jobs and Careers Autumn 2017 - 240
Jobs and Careers Autumn 2017 - 241
Jobs and Careers Autumn 2017 - 242
Jobs and Careers Autumn 2017 - 243
Jobs and Careers Autumn 2017 - 244
Jobs and Careers Autumn 2017 - 245
Jobs and Careers Autumn 2017 - 246
Jobs and Careers Autumn 2017 - 247
Jobs and Careers Autumn 2017 - 248
Jobs and Careers Autumn 2017 - 249
Jobs and Careers Autumn 2017 - 250
Jobs and Careers Autumn 2017 - 251
Jobs and Careers Autumn 2017 - 252
Jobs and Careers Autumn 2017 - 253
Jobs and Careers Autumn 2017 - 254
Jobs and Careers Autumn 2017 - 255
Jobs and Careers Autumn 2017 - 256
Jobs and Careers Autumn 2017 - 257
Jobs and Careers Autumn 2017 - 258
Jobs and Careers Autumn 2017 - 259
Jobs and Careers Autumn 2017 - 260
Jobs and Careers Autumn 2017 - 261
http://europe.nxtbook.com/emp/Careers/jcspring2018
https://europe.nxtbook.com/emp/Careers/JobsandCareersAutumn2017
https://europe.nxtbook.com/emp/Careers/YourBusinessWithJamesCaan2017
http://europe.nxtbook.com/emp/Careers/Careers/Careers_with_Hayley_Taylor_2011
https://www.nxtbookmedia.com